Claims

Claims Procedures



To report a medical emergency while you're travelling, please contact our Assistance Centre immediately and provide your policy number prior to any treatment

1-888-881-8013

Toll-free from the USA and Canada

1-519-945-9246

Collect from anywhere else in the world

Before you leave for your trip, make sure to download the Manulife TravelAidTM app. No matter where your travels take you – and no matter your travel emergency situation – TravelAidTM can help you access all the care you need with immediate access to healthcare provider information, directions to the nearest medical facility and international 911 lookup.
Travel Insurance Plans are underwritten by The Manufacturers Life Insurance Company and First North American Insurance Company, a wholly owned subsidiary of Manulife. Manulife, Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. SafeVisit.ca is owned and operated by Safevisit Inc. Travel Insurance Plans are destributed by Cortex Financial Inc, a licenced corporation authorized to promote, offer, and sell Manulife travel insurance Products. Remuneration may be payable to the distributor of this insurance.
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